24 Hours Customer Service

At Brian Feltes & Associates, Inc., we strive for quality service with your convenience in mind. By offering 24/7/365 support, we’re here to serve you – when you need us most. Since accidents and non-collision situations can fall outside of normal business hours our insurance partners provide extended hours in case you need assistance. Contact information is as follows:

For Nationwide claims call 1-800-421-3535.

For West Bend Mutual claims call 1-877-922-5246.
      Email: directconnect@wbmi.com

For Progressive Insurance: Commercial claims call 1-800-444-4487
                                        Personal claims call 1-800-274-4499

For Secura Insurance:    Phone (CT/ET): 800-318-2136

Email: claims@secura.net
Fax: 800-318-2209