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Home > 24 Hours Customer Service Home

24 Hours Customer Service


24 Hours Customer Service Information

At Brian Feltes & Associates, Inc., we strive for quality service with your convenience in mind. By offering 24/7/365 support, we’re here to serve you – when you need us most. Since accidents and non-collision situations can fall outside of normal business hours our insurance partners provide extended hours in case you need assistance. Contact information is as follows:

For Nationwide claims call 1-800-421-3535.

For West Bend Mutual claims call 1-877-922-5246.
      Email: directconnect@wbmi.com

For Progressive Insurance: Commercial claims call 1-800-444-4487
                                        Personal claims call 1-800-274-4499

For Secura Insurance:    Phone (CT/ET): 800-318-2136 or Phone (MT): 866-356-7870

Email: claims@secura.net
Fax: 800-318-2209

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2435 Dean Street, #2D St. Charles, IL 60175
Phone: 630-762-9090 | Fax: 630-762-1311
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